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PEACEFUL HAVEN - King Harmony

Profilo utente di Susan
Susan

PEACEFUL HAVEN - King Harmony

2 ospiti
1 camera da letto
1 letto
1,5 bagni condivisi (anche di servizio)
2 ospiti
1 camera da letto
1 letto
1,5 bagni condivisi (anche di servizio)
PUNTI FORTI DELLA CASA
Ottima posizioneIl 95% degli ospiti recenti ha assegnato una valutazione da 5 stelle alla posizione di questa casa.
Ottima esperienza di check-inIl 100% degli ospiti recenti ha assegnato una valutazione da 5 stelle alla procedura di check-in di questa casa.
Pulizia perfetta15 ospiti recenti hanno trovato questa casa pulitissima.

King bed, Direct TV, Work Desk and bench, private bath if the Silver Queen room is not also booked (otherwise a large shared bath with potentially 2 other guests). Effective September 1st, we offer a self-serve continental breakfast from 7:00 a.m. 9:00 a.m.

Servizi

Cucina
Wi-fi
Parcheggio Gratuito Incluso
Idromassaggio
Palestra
Colazione

Sistemazione per la notte

Camera da letto 1
1 letto king size

Regole della casa

Non adatto per bambini e neonati
Non è consentito fumare
Vietato organizzare feste/eventi
Check-in a qualsiasi ora dopo le 16:00
Check-out entro le 11:00

Disponibilità

236 Recensioni

Precisione
Comunicazione
Pulizia
Posizione
Check-in
Valore
Profilo utente di Lucy
Lucy
luglio 2015
Susan and Todd are the best hosts I've ever seen. We arrived late but Susan was very kind and patiently gave us a super warm welcome. It was about to have a thunderstorm on our way to Susan's home and she gave us a very nice notice to pay attention to the flood alarm. We slept ve…
Profilo utente di Beth
Beth
agosto 2018
Such a wonderful place to stay! This was my second time staying with Susan and Todd, both extremely hospitable, the room was immaculate, comfortable, and very accommodating.
Profilo utente di Susan
Risposta di Susan:
Another wonderful stay with Beth! A thoughtful and effortless guest. We look forward to her visits.
agosto 2018
Profilo utente di Shannon
Shannon
agosto 2018
Lovely place inside and outdoors. The best AirBNB!!
Profilo utente di Grace Lyne
Grace Lyne
agosto 2018
Warm & Welcoming! The extra touches and the space that Susan and Todd have is ahhmazing!!
Profilo utente di Alyssa
Alyssa
agosto 2018
We had a wonderful three night stay. Susan and Todd were great hosts. They have a beautiful, clean home with everything we needed, including delicious, nutritious homemade breakfasts and great sightseeing tips. We will definitely stay there again if we are ever in Des Moines agai…
Profilo utente di Mitch
Mitch
agosto 2018
Honestly, Susan's Bed and Breakfast is the kind of place that makes me think, "Why would I ever stay in a hotel!?" It was perfectly clean and had so many nice personal touches and character. The energy and the feel was just so much better than a hotel! Susan was super responsive …
Profilo utente di Grant
Grant
agosto 2018
Susan’s place is a close drive from downtown Des Moines. Breakfast is great. Privacy is not their forte, however. We had to share two bathrooms with 4 other women we didn’t know. It was awkward and took too long just to get ready. I personally do not like having to wait 10-15 mi…
Profilo utente di Susan
Risposta di Susan:
With over 780, 5-star reviews, I must admit to being puzzled with this review. We want all our guests to have an amazing stay and work very hard to make our listing write-up and listing photographs totally transparent so guests who stay with us will know (and want) exactly what we are offering. We appreciate accurate feedback from our guests but in this instance feel it’s important to point out the inaccuracies of Grant’s review. The King Harmony Room that Grant & Katie stayed in does share a bath (as advertised) with one other guest room, in this case 2 ladies and not 4 ladies as Grant indicated. He might have seen 4 ladies, but the other two had rented a room with a private bathroom. We also have a half bath available for guests, so no one ever needs to wait 20 minutes to use the bathroom. There are labels on the doors and baths and a house diagram showing beds/baths and emergency exits on the wall of each guest bedroom. Had Grant and Katie arrived at the time they had specified we would have been awake to personally welcome them to our home and point out the different features and answer their questions. Because we know guests occasionally arrive in the middle of the night we do an extensive welcome letter and keep a guest guide in each room. Every issue Grant referenced (except the curtains) was addressed in our listing or in-room welcome guide. Regarding the lack of privacy curtains, much like a hotel, all our guest room have multiple window coverings including traditional pull-down privacy shades. With literally thousands of guests over the past 7 years it has been obvious to our other guests that we provide a “layered” window treatment and guests can adjust it according to their preference. The artwork was displayed in the listing photographs and at the time Grant made his reservation and we did have another room available for $10 more per night with no “Harmony” artwork and a private bath...he selected this room. In addition to being advertised on Airbnb we are also a licensed Bed & Breakfast and serve breakfast family style as most guests come to a B&B for the social interaction. We don’t have the space or staff to wait on different couples in multiple areas, although we did accommodate their late arrival to breakfast and last-minute request to dine privately at breakfast. We received one star from Grant for Value ($67 per night), and It’s worth pointing out that we served a complete sit-down breakfast for him and his wife that included Coffee/Tea, Fresh Baked Pastry, 6 types of Fresh Fruit, Eggs, Sausage, Bagels with toppings and Juice. Last year we were ranked #1 in value in the metro area on a major travel search engine. He references another guest being rude to his wife? I did not witness this interaction and it is the first I’ve heard of it. I found the group of 4 sisters educated, friendly and polite.
agosto 2018

Ospitato da Susan

Des Moines, Iowa, Stati UnitiMembro dal aprile 2011
Profilo utente di Susan
750 recensioni
1 Referenza
Verified
Susan è un SuperhostI Superhost sono host esperti e molto apprezzati, che fanno del loro meglio per offrire agli ospiti dei soggiorni indimenticabili.
We are an empty nest professional couple in our early 50's who live with 2 cats. We are easy going and enjoy a wide variety of people. We've been fortunate to be able to travel and enjoy learning about other cultures. We love being social, but also respect your need for privac…
Lingue: English
Tasso di risposta: 100%
Tempo di risposta: entro poche ore
Comunica sempre attraverso AirbnbPer proteggere i tuoi pagamenti, non trasferire mai del denaro e non comunicare all'esterno del sito Web o dell'app di Airbnb.

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Check-in

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