Thank you for your feedback.I think this is the situation of complete miscommunication or even the lack of communication. There was no indication about your estimated arrival time.You booked the studio for two people but three of you arrived, saying you are sleeping in the same bed. That is not the option, but we let that go away with that fact and served you all three breakfast that you seemed to enjoy. Your wife did not speak English that fluently that night she could answer the question what time you are planning your departure the next morning, but it was not a problem at all for us, my Husband was waiting for you to communicate. You asked for a new set of sheets as you have not found the one was prepared clean and you did not like the smell. You got a new set with the same smell, same washing powder. You are right, one stubborn hair stem got stuck on the original one during washing, that's why we changed it. Sorry about that. We are paying extra attention on it from now on.
Have a safe journey.