Comfortable bright 760 sq ft flat sleeps 4. Excellent location near Place Garibaldi and the port. A vibrant neighborhood with a plethora of shops, bakeries, parks, cafés, pubs, wine bars, restaurants, theatres and museums in walking distance.
Parcheggio Gratuito Incluso
Ferro da stiro
Sistemazione per la notte
Camera da letto 1
1 letto matrimoniale
Camera da letto 2
2 letti singoli
Regole della casa
Non è consentito fumare
Animali non ammessi
Vietato organizzare feste/eventi
Orario per il check-in: 13:00 - 19:00
Check-out entro le 11:00
This was my first unfortunate experience with Airbnb. I inadvertently booked the place a day after the intended date and when I alerted the host she agreed that I shouldn’t be charged for a mistake but refused to cancel on her end for fear of losing her superhost status. I decide…
Risposta di Jeanne:
Dear Yas, You are right – I did not think that you should be penalized for making a mistake in your booking dates. That’s why I told you that I was perfectly happy to provide you with a 100% refund (even though I could have kept 50%). I immediately contacted AIRBNB to explain the situation and asked them to kindly provide you with a full refund. You nevertheless decided not to cancel. I do not understand the rest of your comments. It is clearly stated in writing that check in is from 1pm (not 11am). The flat is in a very safe, family-friendly neighbourhood. I regularly walk home alone late at night and have never encountered a problem. The entire flat was recently repainted, with the exception of the bathroom. We plan to remodel the bathroom just as soon as the building has finished updating plumbing. You understandably decided to leave the flat one day early so that you would be able to make you flight despite the ongoing train strike. Even though I am in no way responsible for those transportation problems, I wanted to make a goodwill gesture by offering you a free night. That’s the type of host I am.
Jeanne è un SuperhostI Superhost sono host esperti e molto apprezzati, che fanno del loro meglio per offrire agli ospiti dei soggiorni indimenticabili.
Bilingual French-English. Accueil en français et anglais.
Tasso di risposta: 100%
Tempo di risposta: entro un'ora
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