PUNTI FORTI DELLA CASA
AsciugatriceQuesta è una delle poche case della zona che dispone di questa caratteristica.
Leila è un Superhost.I Superhost sono host esperti, con valutazioni alte, dediti a offrire ai propri ospiti un soggiorno straordinario.
A spacious bright newly rennovated apartment which sleeps up to 8 people. The apartment is in a beautiful safe setting close to all the museums and monuments of this glorious art filled city,
Regole della casa
Orario per il check-in: 13:00 - 17:00
Check-out entro le 10:00
Our welcome was not at all good. There was a very rude man who eventually handed us over to a brilliant polite and efficient young lady.The description of the flat was not accurate - there was no roof terrace to sit on, as there was a very noisy AC Unit on it and no seating. Th…
Risposta di Leila:
Rosalind, even though my contact with you was smooth and problem free, my colleague, the apartment manager reported to me that at the checkin there was great confusion caused by a flood of people you bought with you well exceeding the 8 the room was booked for. Apparantly half had to go to another apartment, so my colleague rightly asked to know who exactly were the people who were to stay at the apartment so as they could be registered as the law requires, and for each to pay the obligatory tourist fee, and apparantly everyone looked one to the other and they said they do not know yet. In two words "total disorganization" and chaos and loud noise which disturbed other guests staying in adjacent apartments who later complained to us...... The courtyard tables are for the use of guests staying in the apartments overlooking the courtyard as there is only a small table with two chairs in front of each studio apartment., Rosalind booked a large apartment for 8 people on the second floor, so they have no right to use other areas of smaller studios booked by other people. Regarding the noise, Rosalind and friends made a lot of chaos and noise on arrival already at about 19:00 hours and we had complaints from other guests. We placed a sign on the door asking them to respect the vicinity of other guests. It was also a real problem to get copies of each guest in Roasalind's groups passports in a timely manner. We are obliged by Italian law to take copies to the police station within 24 hours of clients arrival, otherwise we risk a big penalty. All in all total lack of respect for our structure.
Leila è un SuperhostI Superhost sono host esperti e molto apprezzati, che fanno del loro meglio per offrire agli ospiti dei soggiorni indimenticabili.
I'm Leah originally from Australia I lived for 14 years in Florence, Italy where I still have active contacts. For the past 3 years I have lived in Marrakech, Morocco a vibrant town pulsating in exotic sounds and sights. I love living here; the people, the food, the landscape, …
Lingue: English, Français, Italiano
Tasso di risposta: 100%
Tempo di risposta: entro un'ora
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